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Senior Technical Support & Escalations Specialist
Job in
Livingston, Park County, Montana, 59047, USA
Listed on 2026-07-18
Listing for:
Amazon
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Amazon in Helena, USA, seeks a Sr. Technical Customer Service Specialist to manage highly escalated customer issues and provide expert support for account and billing inquiries. The role interfaces with AWS leadership and internal teams to resolve defects and improve service.
Requires 2+ years in technical support and an advanced degree or GED. The position involves writing executive summaries, maintaining accurate records, and developing internal reference pages.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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