Banking Associate

• Performing banking transactions and providing service to customers
• Accurately completing everyday banking transactions
• Educating customers on banking products and services
• Serving customers both on teller line and platform
• Building trust with customers through educational content
• Connecting with customers and deepening relationships
• Completing compliance-related training and ensuring tasks are performed within company procedures

• High school diploma or GED
• 1 year experience working with customers in any capacity
• Demonstrated Customer Service skills preferred
• Ability to work evenings, weekends and holidays as scheduled
• Teller experience preferred
• Required to complete Teller training and part 1 of platform training upon hire
• Strong organization skills
• Excellent communication skills
• Demonstrated effective problem-solving skills
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License preferred

Demonstrates strong customer service skills and effective communication while performing banking transactions. Proficient in compliance procedures and capable of building customer relationships through education and trust.