PLM Administrator

Description

*** Job Summary***
The PLM Administrator will support and maintain enterprise applications, including PLM and QMS systems, by managing tickets, performing backend system updates, and resolving user-facing issues within complex workflows. This role is responsible for ensuring system reliability, maintaining compliance, and supporting business users through direct interaction and application troubleshooting.

*** Essential Functions***
Manage and resolve assigned tickets end-to-end
Perform backend administration tasks including data updates and access adjustments
Troubleshoot complex application workflows and business process disruptions
Analyze system behavior, logs, and queues to identify root causes
Restart systems, resolve stuck processes, and address recurring system issues
Communicate with users to gather requirements, provide updates, and confirm resolution
Ensure all actions comply with regulatory and operational procedures
Evaluate requests to determine alignment with system rules and compliance standards

*** Qualifications***
Knowledge, Skills, and Abilities:
Strong experience supporting enterprise applications (PLM, QMS, ERP)
Ability to troubleshoot complex, multi-step workflows
Experience in regulated environments (medical device, pharma, aerospace, manufacturing)
Strong critical thinking and attention to detail
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities

Preferred Systems:
Windchill, Master Control (most preferred; but open to other manufacturing type PLM systems, not retail)
Oracle Agile, Teamcenter, Veeva
ERP systems with complex workflows and integrations

Less Relevant Experience:
Infrastructure-only roles (VPN, networking, desktop support)
Low-complexity systems or tools without workflow depth
Skills
application support, trouble shoot, regulated environment, workflow, ticket management, critical thinking, plm, qms, communication & people skills
Top Skills Details
application support,trouble shoot,regulated environment,workflow,ticket management,critical thinking,plm,qms
Additional Skills & Qualifications
Communication and judgment are critical in this role, as it sits between complex systems and business users. The individual must understand user requests within application workflows and determine not only how to execute a task, but whether it should be executed based on compliance and system integrity. This role requires strong customer-facing skills, including the ability to translate technical issues into business terms, ask the right questions, and guide users to resolution.

It is not transactional support;
Success depends on understanding business context and troubleshooting within workflows. Candidates must demonstrate strong critical thinking, attention to detail, and the confidence to question or push back on requests that do not align with proper procedures. Strong written communication is also essential for documenting actions, providing updates, and maintaining professional stakeholder communication.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Livingston, NJ.
Pay and Benefits
The pay range for this position is $45.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Livingston,NJ.
Final date to receive applications
This position is anticipated to close on Jul 3, 2026.

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