PLM Administrator

Job Summary

The PLM Administrator will support and maintain enterprise applications, including PLM and QMS systems, by managing tickets, performing backend system updates, and resolving user‑facing issues within complex workflows. This role is responsible for ensuring system reliability, maintaining compliance, and supporting business users through direct interaction and application troubleshooting.

• Manage and resolve assigned tickets end‑to‑end
• Perform backend administration tasks including data updates and access adjustments
• Troubleshoot complex application workflows and business process disruptions
• Analyze system behavior, logs, and queues to identify root causes
• Restart systems, resolve stuck processes, and address recurring system issues
• Communicate with users to gather requirements, provide updates, and confirm resolution
• Ensure all actions comply with regulatory and operational procedures
• Evaluate requests to determine alignment with system rules and compliance standards

Knowledge, Skills, and Abilities:

• Strong experience supporting enterprise applications (PLM, QMS, ERP)
• Ability to troubleshoot complex, multi‑step workflows
• Experience in regulated environments (medical device, pharma, aerospace, manufacturing)
• Strong critical thinking and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities

• Windchill, Master Control (most preferred; but open to other manufacturing‑type PLM systems, not retail)
• Oracle Agile, Teamcenter, Veeva
• ERP systems with complex workflows and integrations

• Infrastructure‑only roles (VPN, networking, desktop support)
• Low‑complexity systems or tools without workflow depth

Communication and judgment are critical in this role, as it sits between complex systems and business users. The individual must understand user requests within application workflows and determine not only how to execute a task, but whether it should be executed based on compliance and system integrity. This role requires strong customer‑facing skills, including the ability to translate technical issues into business terms, ask the right questions, and guide users to resolution.

It is not transactional support; success depends on understanding business context and troubleshooting within workflows. Candidates must demonstrate strong critical thinking, attention to detail, and the confidence to question or push back on requests that do not align with proper procedures. Strong written communication is also essential for documenting actions, providing updates, and maintaining professional stakeholder communication.

Intermediate Level

Contract position based out of Livingston, NJ.

Pay range: $45.00–$55.00/hr.

Benefits may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Fully onsite position in Livingston, NJ.

This position is anticipated to close on Jul 3, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.