Senior Life Science Quality Assurance Specialist

Job Description

Cooper Surgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of Cooper Companies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond.

We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at

• Maintains a culture of quality awareness, teamwork, and cooperation with Quality customers.
• Provide Quality oversight, support and engagement as needed by Operations.
• Owner of Quality Management System Processes such as:
  • Document Control Program: review, approval, and maintenance of company Standard Operating Procedure via electronic Document Quality Management System. Ensuring stakeholders are adhering to company policies and templates.
  • Change Management Program:
    Review, approve and track changes to approved procedures, validated software and processes, qualified equipment. Review the change task completion. Track and facilitate investigation in cross functional impacted teal to support closure of Change Control.
  • Deviations and Nonconformances:
    Review, approve and monitor the events and deviations. Complaint handling and investigations Track and facilitate investigation in cross functional team discussions in support of closing Quality Events
  • Supply/ Vendor Management:
    Supplier qualification, reassessment activities, quality agreements, quality score cards. Oversee the process is maintained and approved according to processes.
  • Validations:
    Review and approval of equipment, systems validation/ qualification, and any design transfer to operations
  • Quality Metrics:
    Perform trending analysis and reporting of quality indicators. Identification or risk and process improvements into operations.
• Facilitate meetings, provide system visibility, communicate status, and facilitate closure of aging items.
• Gather performance metrics and coordinate Management review inputs from various contributing departments.
• Track, trend, and report Quality System metrics to ensure continuous quality improvements while communicating critical compliance and quality risks.
• Work cooperatively in a team environment to maintain cross functional, and cross site processes and procedural consistency for quality systems records.
• Create and implement a training program for the QMS processes to educate Quality Assurance customers.
• Perform other Quality Assurance Duties as required.

• Understands and applies comprehensive knowledge of quality principles and maintains current understanding of regulations.
• Familiarity or experience with the following is strongly preferred:
  Basic statistics, review/approval of documentation; risk tools, technical writing, and writing/reviewing/approving investigations.

• Knowledge of Master Control, or similar eQMS a plus
• Demonstrated experience and proficiency in Microsoft Office applications, Word, Excel and PowerPoint.

• Responds effectively to changing constraints.
• Good interpersonal skills and ability to work effectively and efficiently in a team environment to accomplish goals.
• Understands the drivers of change and anticipates the implications of changing political and practical circumstances
• Applies a preventative instead of corrective approach Attention to Detail
• Checks information, picks up inconsistencies and mistakes and can make detailed comparisons between similar sources
• Positive work attitude that supports teamwork and continuous improvement.

• Makes pragmatic decisions based on range of factors
• Able to make decisions quickly where necessary, based on incomplete information
• Demonstrates logic to back up decisions
• Excellent critical analytical skills – ability to find root cause of why and issue occurred.

• Identifies ways to improve processes/situations
  • Takes responsibility for improvements or solving problems.
  • Must display eagerness to learn and continuously improve.
  • Sets own standards above prevailing standards, shows dissatisfaction with substandard or inefficient activities Interpersonal Skills
  • Socially capable - interacts confidently, reads the situation
  • Empathetic and can evaluate likely reactions
  • Collaborative approach

• Ability to focus on important issues only. Risk based approach
• Regularly refocuses on results
• Demonstrates a drive to exceed performance targets

• Ability to handle multiple tasks and competing priorities concurrently and in a timely fashion
• Prioritizes and monitors tasks progress
• Makes…