NOxCARE Service Specialist

Description

Linde Gas & Equipment Inc. is seeking a NOxCARE Service Specialist to join our team!

Location:

Livingston, TN

The NOxCARE Service Specialist will safely manage the repair and maintenance requirements for the NOxCARE delivery device, a medical device unit, in order to minimize the interruption of supply to hospital customers and their patients.

The NOxCARE Service Specialist will work with a team of other service technicians to troubleshoot and repair devices in a controlled environment.

The NOxCARE Service Specialist will operate under on‑site supervision.

• Competitive compensation
• Comprehensive benefits plan (medical, dental, vision and more)
• 401(k) retirement savings plan
• Paid time off (vacation, holidays, PTO)
• Employee discount programs
• Career growth opportunities

• Directly supports the day‑to‑day performance of NOxCARE equipment repair & maintenance
• Fully understands the NOxCARE device and can troubleshoot, resolve, and repair the device
• Infrequently travels to customer sites, communicating professionally and interacting daily with hospital staff regarding devices, managing technical device issues, and customer concerns
• Performs accurate documentation utilizing internal device/system logs and understands device/system settings
• Performs monthly maintenance, calibration, and sensor changes as necessary
• Maintains all regulatory and required company documentation for device maintenance, deliveries, and shipments
• Coordinates packing and shipment of devices
• Adheres to all manufacturer guidelines for NOxCARE device maintenance
• Maintains sufficient NOxCARE inventory to meet customer needs
• Maintains sufficient parts inventory for device repair
• Other duties as assigned

• High School Diploma or GED required; technical secondary education degree preferred
• Ability to achieve level 3 device repair/maintenance certification within 3 months of start
• Good driving record required
• Minimum of one-year equipment repair experience; biomedical equipment repair experience preferred
• Minimum of one-year experience in customer-facing and/or customer service role preferred
• Basic computer skills required
• Strong communication skills, including written communication
• Able to lift 50-70 pounds as needed
• Able to bend, stoop, squat, and lift numerous times daily
• Able to travel 25% +/- of time (limited overnight travel)

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion.

Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high‑quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.

For more information about the company, please visit our website.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression or any other reason prohibited by applicable law.