Quality Specialist

Org Marketing Statement

Join Parker’s O-ring and elastomer manufacturing team as a Quality Specialist I (non-exempt), reporting to the Quality Manager. In this entry‑level role, you’ll support daily quality operations within an ISO 9001–aligned QMS, including inspections and records review, assisting with internal audits, and helping drive CAPA, customer complaint investigations, and data trending to strengthen process performance. You’ll work closely with Manufacturing, Engineering, and Supply Chain to reinforce a strong compliance culture and advance continuous improvement—contributing directly to product integrity and customer satisfaction.

This position does not have direct reports.

Parker offers competitive compensation and a comprehensive benefits package designed to support employee well‑being and professional growth. Benefits include medical, dental, and vision coverage, a 401(k) plan, paid time off and paid holidays, tuition assistance and training opportunities, and wellness resources. You’ll also join a collaborative, safety‑focused team environment that emphasizes continuous improvement, open communication, and shared accountability for quality and compliance.

• Ensures Quality Policy & Quality Objectives and Management Review Processes are in place
• Maintains effective QMS processes
• Communicates customer, regulatory, and organizational requirements to assure product quality, contract compliance and customer satisfaction
• Assist with internal audits of the quality system as related to documented procedures, work instructions, and the ISO 9001 International Standard
• Quality System Management:
  Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality
• Uses the results of performance evaluation to target improvement efforts
• Works directly with customers:
  Manages Customer Complaints and other corrective/preventive action programs
• Quality Training:
  Trains local leadership to ensure that individuals performing quality functions trained and demonstrate the appropriate skills and performance results
• Coordinates necessary Division personnel for internal, customer, and third‑party quality system audits
• Reports to Management the status of quality systems indicators such as cost of poor quality, warranty expense, scrap/standard hour cost
• Records and distributes meeting minutes
• Quality & Customer Interface:
  At a local level maintains a corrective action system to analyze and correct nonconforming conditions and complaints, customer contact
• Provides support and guidance to facility personnel in the interpretation of, and compliance to the ISO 9001 International Standard
• Quality & Supplier Interface:
  At a local level, provides relevant data to support larger organization in assessing supplier capabilities of new Product
• Development:
  May provide support to Engineering on new product development and design review for quality/reliability issues
• Participates in Advanced Product Quality Planning (APQP) process
• May assign and prioritize team member tasks
• Assist with developing and reviewing Quality Skills Matrix
• Communicates on matters requiring specialized knowledge of quality function
• Participates in audits;
  Develops and coordinates corrective action procedures and plans.

Competencies and Skills Preferred

• Working knowledge of Quality Management Systems (QMS) such as ISO 9001 (IATF 16949 or AS9100 a plus)
• Ability to maintain and control quality documentation, procedures, and records
• Understanding of customer specifications, drawings, and standards related to elastomer products
• Experience supporting internal, customer, and third‑party audits
• Knowledge of corrective and preventive action (CAPA) processes
• Proficiency with dimensional inspection techniques for O-rings and rubber components
• Experience using measurement tools (calipers, micrometers, optical comparators, gauges)
• Understanding of sampling plans and inspection methods (AQL, incoming, in-process, final)
• Ability to review and interpret inspection reports and certificates of conformity
• Basic understanding of…