Retreats Manager

Job Details

Job Location:

LIVINGSTON, TX 77351

Position Type:
Full Time

Travel Percentage:
Up to 25%

Job Category:
Management

Lead, support and manage team of Retreats Coordinators. Oversee and execute the communication, logistics, facilities, and staff involved in providing Camp Cho-Yeh key retreats groups with a high quality, seamless experience, in fulfillment of Camp Cho-Yeh’s mission.

• Retreats Coordinators
• Manage training, staff care, scheduling, time off and overall supervision of Retreats Coordinators.
• Manage weekend rotation calendar in collaboration with other Retreats Managers.
• Oversee professional development and training of Retreats Coordinators.
• Including, but not limited to, regular one on one check ins and yearly performance evaluations.
• Provide insight into planning and execution of annual Retreats Team Retreat
• Proactively seek out professional development opportunities such as books, conferences, events, etc. to help Retreat Coordinators continually grow

• Assist other Cho-Yeh Managers in training and supervising multitude of casual/hourly staff for guest retreats needs.
• Assist in the overall program of staff development, discipleship, supervision, and care.

• Work with leaders from our key groups (large-scale or longstanding groups) to gather all necessary information from group leaders.
• Schedule available resources to meet group needs (staffing, A/V, recreation, etc.).
• Communicate group needs to all related departments.

• Provide leadership, communication, and development to Compass, Event Staff, SFS staff, Facilities team and Retreats Coordinators.
• Troubleshoot logistical challenges and emergencies that arise.
• Coordinate group evaluation process, collect guest/leader feedback and final invoicing.
• Communicate changing needs to related departments.
• Be face of Retreats Leadership to on-site staff, SFS and guests.
• Actively participate in group servicing as needed.

• Write group thank you notes, send/deliver leader gifts, and nurture relationships with key group leaders.
• Follow up with group leaders to debrief the experience for future events and to address any issues.
• Coordinate rebooking process with Booking Team, with a goal of creating long term ministry partners.

• Work with the Retreats Team to continually evaluate and refine retreat hosting, servicing methodology, and training.
• In Summers, train and manage Boxwoods & Carolina Creek Staff alongside the rest of Summer Retreats Leadership Team.
• Consistent with our industry/ministry, Summers are extremely busy and work hours are higher and less structured vs non-Summer months.
• This position works across all of Camp Cho-Yeh’s family of camps - Central (Trails/Timbers), Boxwoods, & Carolina Creek (Lakeview/Creekside/The Wild).
• Other tasks as assigned or needed.

• A strong track record of delivering results through high performance teams coupled with a willingness to commit to a ministry and salary commensurate with a nonprofit.
• Experience working with all levels of staff, with demonstrated ability to establish trust and relationships with others.
• Excellent project management and communications skills with the ability to work across all functions and levels of an organization.
• Proven track record of success participating actively in progressive organizational change and development within a rapidly growing ministry.
• Strategic thinker who thrives in a fast paced environment and knows how to make wise decisions on the fly; creative problem-solver.
• Highly accountable and results-driven with the ability to set and use goals that guide action and objectively measure performance.
• Strong passion for Camp Cho-Yeh’s mission coupled with the ability to identify/integrate into its culture.
• Strong spiritual life and visible devotion to Christ.
• Demonstrated ability to cultivate healthy relationships, to maintain strong family ties, and to offer gracious hospitality to a wide demographic that includes people of diverse ethnicity, religious affiliation, age, and…