Administrative Assistant

Description

Administrative Assistant | Supporting Those Who Serve Others

Wellspring Lutheran Services – New Directions, Livonia | Full-Time | Hourly $16.50

You may not be the person providing direct services to children and families, but you understand that meaningful work requires a strong foundation.

You know that when schedules are organized, information is accurate, phones are answered, resources are available, and staff have the support they need, programs can focus on what matters most—serving children, strengthening families, and changing lives.

By staying organized, solving problems, and helping others navigate daily responsibilities, you help create the foundation that allows meaningful work to happen. You understand that behind every successful team is someone helping keep everything running smoothly.

At Wellspring Lutheran Services, we're looking for an Administrative Assistant who understands that great support work creates opportunities for great outcomes.

As an Administrative Assistant, you'll serve as a vital member of our Child & Family Services team, helping staff, families, and community partners navigate the day-to-day details that support important programs and services. You'll often be the first person someone speaks with when they contact our office and one of the key people ensuring operations run efficiently behind the scenes.

Most importantly, your work will help our teams stay focused on supporting children and families throughout the community.

What Your Impact Will Look Like

You'll help create a welcoming and professional environment for families, visitors, and community partners who connect with our programs.

You'll support staff by managing critical administrative processes that help programs operate efficiently and effectively.

You'll help ensure important information is organized, accurate, and available when needed, contributing to quality services and positive outcomes for children and families.

You'll assist with scheduling doctors appointments for our youth, documentation, records management, communications, and office coordination that support the daily work of multiple teams and programs.

You'll become a trusted resource for coworkers, helping solve problems, answer questions, and keep things moving forward in a fast-paced environment.

You'll help manage office resources, donations, supplies, and administrative systems that directly support families receiving services.

Some days you'll be greeting visitors, coordinating appointments, and maintaining records. Other days you'll be helping staff prepare for meetings, managing office operations, organizing donations for families, or ensuring important information reaches the right people at the right time.

Every day, your work will help support the mission of serving children and families.

The Person We're Looking For

• You enjoy supporting others, interacting with youth and helping teams succeed.
• You thrive in environments where organization, attention to detail, and problem-solving are valued and needed.
• You are dependable, professional, and comfortable managing multiple priorities.
• You enjoy creating positive experiences for customers, clients, and coworkers.
• You understand the importance of confidentiality and professionalism.
• You are organized enough to keep track of details while remaining flexible when priorities change.
• You want your work to contribute to something meaningful.

What You'll Bring

• High school diploma or GED preferred.
• 1 + year(s) of general office, administrative experience and/or scheduling experience preferred.
• Strong communication, customer service, and organizational skills.
• Ability to work on projects/tasks and shift focus as needed to urgent responsibilities
• Skilled and confident with Microsoft Office and web-based, computer applications.
• Ability to manage confidential information and maintain accuracy in documentation.
• A positive, team-oriented attitude and a willingness to support others.

Why Wellspring Lutheran Services?

At Wellspring Lutheran Services, every role contributes to our mission of strengthening children, families, and communities.

The work of our direct service staff would not be possible without…