Farmer's Insurance Customer Service Hybrid

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time
. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in
.

No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

Work from Home

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Paid Holidays

Licensing Assistance Available

Home Work Equipment Provided

Weekly Team Coaching

Training Software

Appreciation Lunches

Business Casual Attire

Mentorship

Collaborative Work Environment

Home and Work Life Balance

Quarterly Bonus Opportunities

• Secure all Trailing Documents from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
• Informs customers of promotions and new or upgraded products using prepared scripts.

• A Property & Casualty insurance license is preferred.
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.
• Professional phone etiquette.