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Guest Support Agent – Multichannel Reservations Pro

Job in Livonia, Wayne County, Michigan, 48153, USA
Listing for: Sugarloaf Mountain Corporation
Full Time position
Listed on 2026-09-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Boyne Resorts is seeking a dedicated Call Center Agent to provide guest support from an on-site contact center. This full-time role handles phone, email, and chat inquiries while guiding guests through reservations and e-commerce platforms.

Ideal candidates will have hospitality or call center experience, excellent phone/writing skills, and the ability to navigate 3+ systems. The role requires a flexible schedule, including weekends and holidays, in a busy office environment.

The Guest Support Agent – Multichannel Reservations Pro position in the Management & Operations, Sales field is open for applications.

The following role is for a Guest Support Agent – Multichannel Reservations Pro with Sugarloaf Mountain Corporation.

Our group is growing, and we are hiring a Guest Support Agent – Multichannel Reservations Pro in MI, United States.

This role is for the Guest Support Agent – Multichannel Reservations Pro role at Sugarloaf Mountain Corporation.

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