Program Specialist

Who We Are

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business's mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to make a positive difference in the world.

Learn more about Ross here.

Located at the University of Michigan's Stephen M. Ross School of Business, the Sanger Leadership Center serves as an important bridge between student learners and thought leaders in both research and practice. The Center runs 120+ leadership development sessions and has over 14,500 student interactions annually. Its mission is to accelerate leader development through bold ideas, transformative experiences, and inclusive communities.

The Sanger Leadership Center Program Specialist provides functional coordination over work assignments for a specific content area of expertise. Reporting to the Director of Programming, you will coordinate one or more programs within the unit's scope of responsibility and coordinate all aspects of a project or program. This will include working as project lead on several of Sanger's signature initiatives, which include Collaboration Lab, Crisis Challenge, Story Lab, Legacy Lab, Michigan Ross Leader Endorsement, and the Ross Leaders Academy.

This hybrid position is based in Ann Arbor, MI, with an expectation of three days per week on-site. The role may require occasional domestic travel and work outside standard business hours, including early mornings, evenings, or weekends. This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment.

• Lead a portfolio of leadership development programs, overseeing program strategy, design, implementation, and continuous improvement.
• Manage day-to-day program operations, including scheduling, logistics, communications, participant engagement, materials, and budget oversight.
• Coordinate and support faculty, staff, students, facilitators, interns, and temporary staff involved in program delivery.
• Build and maintain strong relationships with stakeholders across the school, university, and external partners to support successful program delivery and collaboration.
• Develop and implement innovative, evidence-based learning experiences that incorporate action-based learning, digital technology, AI, and emerging tools.
• Partner with program and Center leadership to enhance curriculum, learning technology, and the overall participant experience across leadership development offerings.
• Lead data management and assessment efforts, ensuring the accuracy, integrity, and usability of program data and reporting systems.
• Analyze participant engagement, demographics, evaluations, and other program data to inform decision-making and drive continuous program improvement.

• A Bachelor's degree and 3+ years of related experience in education, training, leadership development, or organizational learning; or an equivalent combination of education and related experience are required.
• 2+ years of experience teaching or facilitating with large groups, preferably with young adults (ages 18-29)
• Significant experience in using AI to create digital learning tools
• Must have program, project, or event management experience, including planning, implementation, evaluation, and continuous improvement.
• Experience planning and executing logistics related to academic programming, activities, and events.
• Experience delivering presentations to audiences at various levels
• Must have experience planning and managing within a budget.
• Proficiency in Google Docs, sheets and slides, and Microsoft Word, Excel, and Powerpoint plus other databases, email, and calendar-keeping software and technologies is required.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a…