CAGE CASHIER

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Process customer transactions including:
  • Chip purchases and redemptions
  • Check cashing
  • Marker issuance and redemption
  • Front money and safekeeping issuance/redemption
  • Coupon redemption
  • Cash back redemption
  • Credit card cash advances
• Handle monetary transactions with all interdepartmental personnel.
• Issue and accept bank returns for all casino departments.
• Exchange currency and coin for all departments.
• Cash out cocktail and valet employee tips.
• Sell and redeem gaming chips for guests.
• Redeem coupons for gaming guests.
• Issue and redeem cage and pit markers for credit patrons.
• Process personal checks for gaming guests.
• Process cash advance checks and cash back vouchers.
• Process slot jackpot payouts and taxable jackpot documentation.
• Process table game chip fills and credits.
• Ensure compliance with Michigan Gaming Regulations.
• Securely document and maintain records of all reportable transactions involving company assets.
• Balance departmental paperwork and reconcile transactions.
• Maintain accuracy and efficiency in a fast‑paced, high‑volume environment.
• Deliver excellent customer service with a professional demeanor.
• Perform additional duties as assigned.

• Strong verbal and written communication skills.
• Knowledge of and ability to comply with state, federal, company, and departmental rules, regulations, policies, and procedures.
• Proficient in reading, writing, and communicating in English.
• Ability to efficiently operate adding machines, Jet Sort equipment, and computer systems.
• Strong interpersonal skills with the ability to build and maintain effective working relationships.
• Ability to handle sensitive patron information while maintaining strict confidentiality.