Loan Officer Assistant

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Full Time Livonia, MI, US

Liberty 1 Lending INC.

Liberty 1 Lending, a firm that is committed to providing top-tier mortgage solutions to home buyers, homeowners, and investors. We are seeking Loan Officer Assistants (LOAs) to join our team. As a trusted leader in the industry, we pride ourselves on our customer-first approach, offering a wide range of products to meet the unique needs of every client. Our team is dedicated to innovation, integrity, and personalized service, and we’re seeking motivated professionals to join our growing family.

Key Responsibilities:

• Screen and qualify leads to assess if they meet the requirements for mortgage loans
• Support Loan Officers by managing daily pipeline updates, loan files, and client follow-ups
• Help gather and review client documentation for accuracy and completeness
• Communicate with borrowers, processors, and third parties to move files forward
• Maintain CRM notes and ensure all data is up-to-date and compliant
• Prepare disclosures, assist with locking loans, and support pre-approvals
• Act as a second set of eyes to ensure clean files and smooth closings

Requirements:

• Ability to handle high-volume inbound calls and manage leads effectively
• Strong organizational and multitasking skills
• Detail-oriented with strong communication and persuasion skills
• Proactive, dependable, and able to work in a fast-paced environment
• Tech-savvy — familiar with LOS systems, CRMs, and G Suite (or willing to learn)
• Motivated to grow within the mortgage industry (LO licensing support available)
• Experience in telemarketing, sales, or customer service (preferably in mortgage or financial services) is a plus