WorkForce Software, Senior Technical Implementation Consultant

Work Force Software, an ADP company, is hiring a Senior Technical Implementation Consultant.

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

As a Senior Technical Implementation Consultant
, you will deliver the Work Force Software (WFS) Suite (Time, Scheduling, Integrations, etc.) by configuring the software to solve unique business challenges for each client. You will work with project teams to ensure delivery success, performing coding, debugging, testing, and troubleshooting. You will continue to develop your consulting, leadership, client relationship, and product knowledge through training and certifications.

• Configure the WFS Suite (e.g., Time, Scheduling) according to client business requirements using proprietary scripting languages similar to JavaScript, HTML, or other tools.
• Create complex formulas that leverage mathematical and/or programming skills for new requirements or to correct existing configurations.
• Participate in business requirement gathering and refinement with other consultants and occasionally with client engagement, providing technical expertise during the creation and maintenance of business requirement documents, use cases, and process diagrams.
• Comprehend the WFS Product configuration requirements, best practices, customizing templates, and troubleshooting errors.
• Understand project scope and implementation approach while identifying and escalating out‑of‑scope requirements to stakeholders.
• Guide complex issues including administrative and configuration challenges.
• Communicate roadblocks and seek guidance in a timely manner.
• Perform unit and system testing of configured application and ensure test cases pass as described by requirements.

• 4‑6 years of experience in software implementations.
• 3‑5 years of experience with a programming language, preferably JavaScript.
• Experience implementing or training on a packaged software system or highly complex internally developed application.
• Intermediate to advanced Microsoft Office skills, especially Excel.
• Understanding of waterfall and agile methodologies, frameworks, and practices in a services delivery role.
• Hybrid schedule of 3 days in the office and 2 days remote at an ADP/Work Force office.

• Experience noted above, or
• Military experience. Veterans’ discipline, commitment, and problem‑solving abilities are valued.

• Knowledge of Work Force Software programming language.
• Knowledge of SQL to troubleshoot data issues.
• Strong comprehension of implementation principles and life cycles.
• Demonstrated technical aptitude to learn quickly and adapt to new circumstances.
• Ability to work on a dynamic, client‑focused team and establish excellent relationships.
• Familiarity with or background in HR, Payroll, or Workforce Management.
• Experience providing application support for complex software systems.

• Medical, Dental, Vision, Life Insurance.
• Matched Retirement Savings.
• Wellness Program.
• Short‑and Long‑Term Disability.
• Charitable Contribution Match.
• Holidays, Personal Days & Vacation.
• Paid Volunteer Time Off.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

Hiring decisions are based upon ADP’s operating needs and applicant merit.

Apply today.