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IT Support Team Lead - Hybrid, Coaching & SLA Focus
Job in
Livonia, Wayne County, Michigan, 48153, USA
Listed on 2026-06-25
Listing for:
Xma
Full Time
position Listed on 2026-06-25
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Xma is seeking an IT Support Team Leader to manage a team of 10-12 in a busy helpdesk environment. You will ensure top-notch service and maintain communication with customers, focusing on meeting service level agreements.
The role includes coaching, performance reviews, and resolving incidents through various channels. This position offers a hybrid work model in Livingston, catering to those seeking to enhance their management career.
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