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Technical Support Analyst I - Evening On-Site
Job in
Livonia, Wayne County, Michigan, 48153, USA
Listed on 2026-08-02
Listing for:
AAA Life Insurance Company
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
AAA Life Insurance Company is seeking a Technical Support Analyst in Livonia, MI to provide end-user support, troubleshoot IT issues, and document resolutions. This on-site role requires you to handle phone/email tickets, perform remote support, and escalate as needed within ITSM processes.
The shift is 12:30PM-9PM, Monday through Friday, with a minimum of three days in the Livonia office. A Bachelor's degree or equivalent experience in computer science or related field is preferred, plus 1–2
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