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IT Helpdesk Specialist: First-Line Support & Onboarding
Job in
Livonia, Wayne County, Michigan, 48153, USA
Listed on 2026-08-08
Listing for:
Cabinetworks Group
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Cabinet works Group in Livonia, MI is seeking a first-level IT Helpdesk Associate to provide desktop and device support for internal users and customers. This role handles simple to intermediate issues and escalates advanced problems as needed.
Responsibilities include ticketing, troubleshooting, and documentation, with onboarding/offboarding support and a focus on continuous process improvement to enhance customer satisfaction.
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