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Fintech Support Specialist — Customer Advocate & Billing

Job in Livonia, Wayne County, Michigan, 48153, USA
Listing for: Jobs for Humanity
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Array in Michigan is seeking a User Support Specialist to resolve inbound customer calls, review account and billing details, and deliver accurate solutions for our customers. You will bring patience and empathy to customers navigating financial stress and surface systemic issues as an advocate for the customer.

You will manage calls efficiently, log interactions in the database, and collaborate with internal teams to improve service and product offerings.

This is a great opening to take on the Fintech Support Specialist — Customer Advocate & Billing role at Jobs for Humanity.

Join Jobs for Humanity and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Fintech Support Specialist — Customer Advocate & Billing role at Jobs for Humanity, based in MI, United States.

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