Consultant, Project Implementation, Human Resources Shared Services; HRSS

Employment Type:

Full time

Shift:

Description:

Functional Role (not inclusive of titles or advancement career progression) The Consultant, Project Implementation – HRSS plays a key role in planning, coordinating, and delivering projects within the Human Resources Shared Services (HRSS) department. These projects may include system enhancements, process improvements, or department-wide training and communication initiatives. This role blends project management, stakeholder coordination, internal communications, training integration, and change enablement.

[SL1.1][AR1.2][SL1.3]

• Collaborate with system administrators and IT partners to ensure technical readiness aligns with HRSS project timelines.
• Partner with training leads and content developers to align deliverables (e.g., guides, eLearning, workshops) with project phases.
• Liaise with department leaders and SMEs to ensure user-specific training and communication needs are addressed.

• Develop and execute internal communication strategies tailored to HRSS initiatives.
• Serve as the primary communications liaison for HRSS, ensuring that internal messaging supports departmental priorities and user needs.
• Ensure HRSS communications are aligned with central communication efforts and support broader HR functional goals.

• Manage the training rollout plan to ensure timely delivery across HRSS and related teams.
• Support change management efforts by driving awareness, engagement, and readiness.
• Ensure training and communication strategies reflect change management's best practices.

• Coordinate user acceptance testing (UAT) and incorporate feedback into training and communication plans.

• Oversee project closure activities, including final documentation and publishing of training and communication resources.
• Conduct retrospectives and gather lessons learned for continuous improvement.
• Measure success through training completion rates, user adoption metrics, and communication effectiveness.

• Bachelor’s degree in Communications, Organizational Development, Project Management, or a