Sales Development Representative

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About Us

STACK Cyber Security is a fast-growing Managed Service Provider (MSP) based in Metro Detroit. We help local businesses in industries like manufacturing, legal, insurance, and banking protect against cyber threats and keep their IT running at peak performance.

Our mission is simple: deliver top-tier security and support so our clients can focus on growth.

Role Overview

We’re looking for a motivated, energetic Inside Sales Appointment Setter to join our team and help fuel STACK Cyber Security’s growth. This is an opportunity to get in early, make an impact, and be rewarded for your results. You’ll be the first point of contact with local business decision-makers across Metro Detroit, introducing STACK Cyber Security, qualifying prospects, and setting up high-value appointments for our Outside Sales Rep.

If you thrive on hitting goals, have the drive to succeed, and want to launch or grow your career in sales, this is the role for you. This is more than just dialing — it’s about building connections, opening doors, and helping businesses protect themselves while growing your own career in sales.

What You'll Do

• Make 80–100 proactive outbound calls per day to targeted businesses in Metro Detroit
• Use proven scripts while adding your own energy and personality to engage prospects
• Qualify businesses using our checklist (industry, size, pain points) to ensure quality leads
• Book 2–3 high-value first-time appointments per week for our Outside Sales Rep
• Keep detailed, accurate records in BigCRM so nothing slips through the cracks
• Follow up with warm leads and nurture them until they’re ready to meet
• Partner closely with the Outside Sales Rep for feedback and continual improvement
• Push yourself to grow — track your results, sharpen your skills, and aim higher each week

Must-Have

• 1+ year in outbound calling or inside sales (B2B preferred)
• Confident, professional phone presence and communication skills
• Ability to handle objections and keep a positive, motivated tone
• Highly organized, detail-oriented, and disciplined in following a process
• Self-motivated and driven by hitting targets
• Comfortable with CRM, dialers, and prospecting tools

Nice-to-Have

• Knowledge of cybersecurity or IT services
• Experience booking appointments for outside sales reps
• Familiarity with Metro Detroit’s business community
• Background in manufacturing, legal, insurance, banking, or professional services industries

Why Join Us?

This isn’t just another call center job. At STACK Cyber Security, you’ll be part of a team that’s growing fast and protecting businesses from real-world cyber threats. If you bring the energy, persistence, and drive to succeed, we’ll give you the tools, training, and opportunities to build a career in tech sales.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Sales and Business Development
• Industries IT Services and IT Consulting

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