Field Service Technician- Locator

WOW is Hiring a Utility Locator!

Summary:

Primary responsibility is using metallic cable coding locating device to identify existing plan. As trained, installs and repairs broadband communication system in compliance with company technical standards from consumer device to exterior tap location.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

Prioritizes and completes locating work in timely fashion, consistent with WOW’s or contractor’s scheduling requirements

Reads maps and system prints to determine where located jobs will be completed

Communicates work inquiries and work results in timely fashion (usually by e-mail) with supervisor, contractor or other relevant parties

Assures system security by terminating unused ports and tag drops and locking pedestals

Takes voltage measurements

Understands/applies FCC and NESC technical standards

Identifies and reports all incidents of noncompliance (FCC, NESC, OSHA, and WOW standards)
Completes all tasks to WOW! quality standards

Maintains professional appearance and behavior at all times

Maintains excellent attendance

Maintains motor vehicle in proper working order per company policy, including equipment & toll inventory, vehicle security and vehicle maintenance

Trains employees

Attends to other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to present technical information to a non-technical audience

Able to work independently

Able to accurately measure distances using tapes and other measure devices

Able to use assigned testing equipment including but not limited to underground locator and TDRAble to operate office equipment, fax, copier, etcAble to handle escalations and time-critical issues

Able to read street maps and system prints

Able to work flexible hours as required, including evenings, weekends and on-call shifts

Must have a valid drivers license and good driving record

Education/

Experience:

Position requires a high school diploma or GED Computer

Skills:

Basic computer skills; internet and email are required.

Physical Demands/

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work while standing most of the time Ability to walk or work over all types of terrain, in all types of weather

Ability to carry tools and equipment

Ability to work in tight spaces while bending, twisting and reaching

Ability to carry, climb, and operate extension ladder (approx 28 feet and 75 lbs)
Ability to differentiate between different sizes and colors wires

Ability to perform work in elevated places (i.e., roofs, and utility poles)
Ability to use drills, hammers, wrenches, screwdrivers and other hand tools

Ability to work with small components

Ability to use close vision, peripheral vision and adjust focus

Ability to work in poorly vented areas, such as attics, in extreme temperatures

Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp

Ability to life up to 90 pounds

Ability to operate computer and test equipment

Ability to work safely near power lines and electrical equipment

Ability to drive company vehicles in a safe mannerWOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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