Program Coord- Resources

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

Position Title: Program Coordinator – Housing Resources

Salary: $55,007.80 – $71,147.99

Department: Macomb Community Action

Opening Date: 06/23/2026

Closing Date: 07/08/2026 12:00 a.m.

FLSA Status: Non-exempt

Employment Relationship: Just cause subject to probationary period

General

Summary:

Under direction, assists in the implementation of housing programs for people experiencing homelessness. Facilitates prioritization and referrals of clients and ensures access and assessment for housing services and resources.

• Develops, implements, monitors and coordinates implementation of the goals and objectives of Macomb Community Action’s (MCA) housing programs.
• Communicates and interacts professionally with people in crisis.
• Completes referrals based on prioritization, eligibility and client choice to all available community housing resources.
• Oversees and maintains the Housing Choice Voucher Homeless Preference waiting list.
• Observes, supervises and evaluates housing resources staff and operations.
• Provides coaching and training to staff on best practices with strength-based case management, progressive engagement and trauma-informed care.
• Collaborates with community partners, housing providers and human services agencies.
• Compiles necessary data and generates required reporting.
• Completes and maintains all required documentation, including client files and program records.
• Ensures monitoring and compliance of all state and federal applicable policies and regulations.
• Operates an automobile to perform assigned job functions.
• Performs related duties as assigned.

• Bachelor’s Degree from an accredited college or university in Human Services, Public Administration, Social Work, Psychology, or a related field.
• Three (3) years of experience in human services, community services, or housing services.

• Experience advocating for people experiencing or at risk of homelessness.
• Experience working with state and/or federal housing resources programs.

• Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel.

• Housing program requirements and eligibility criteria.
• Housing resources guiding principles of housing first, strengths-based case management, progressive engagement, trauma-informed care and fair housing.
• Homeless Management Information System (HMIS).

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with clients, staff, community partners, other agencies and the public.
• Assigning, prioritizing, monitoring and reviewing work assignments.
• Working with diverse populations.
• Effective communication skills.

• Plan, organize, implement and evaluate programs and services.
• Provide supervision and direction.
• Research and utilize community resources.
• Work in an environment which embraces the county’s Dignity Campaign.
• Effectively speak, write and understand the English language.
• Effectively speak, write and understand a language other than English is preferred.
• Understand and carry out oral and/or written instructions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Work independently.

Office or similar indoor environment:
Frequent/Continuously
Outdoor environment:
Frequent/Continuously
Street environment (near moving traffic):
Never/Seldom
Construction site:
Never/Seldom
Confined space:
Never/Seldom

Individuals who are hostile or irate:
Occasionally
Individuals with known violent backgrounds:
Occasionally
Extreme cold (below 32 degrees):
Never/Seldom
Extreme heat (above 100 degrees):
Never/Seldom
Communicable diseases:
Never/Seldom
Moving mechanical parts:
Never/Seldom
Fumes or airborne particles:
Never/Seldom…