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Dedicated Fleet Manager

Job in Livonia, Wayne County, Michigan, 48153, USA
Listing for: Riverside Transport Inc.
Full Time, Seasonal/Temporary position
Listed on 2026-09-12
Job specializations:
  • Transportation
    Dispatcher, Transportation & Logistics
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Details

Job Location:

Michigan Dairy - RTI - Livonia, MI 48150

Position Type:
Full Time

Job Category:
Transportation

Summary:

Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

Essential Duties and Responsibilities:
  • Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling, and dissemination of general company news and information.
  • Responsible for assigned full board of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
    • Ensuring data entry is correct always. Coding errors on service failures need to be minimal. Fleet Managers will be responsible for 99.5% data entry accuracy.
    • Responsible to ensure your driver turnover stays in the ideal range. The ideal range will vary month by month, but preventable turnover should never exceed 60%.
    • Utilization, mileage may vary as well, depending on the month. Utilization overall should be 310-326 MPU per day. In case of dedicated freight your MPU goal may be adjusted to fit the expectation of that specific business unit.
    • On-time Service
      - Service failures should be minimal. It is your responsibility to communicate to the driver the customers expectations.
    • Overall safety
      - Hours of service, unsafe driving, and overall CSA scores will affect your bonus potential.
  • Make sure drivers are current on preventative maintenance on their trucks.
  • Update drivers on road conditions and restrictions as communicated by the Safety Department.
  • Communicate to HR in a timely manner on Drivers Medical Conditions or attendance issues.
  • Handling driver complaints and ensuring complaints are escalated to the appropriate person or department and handled in a timely manner.
  • Work with Load Planners and other Fleet Managers to plan future workload.
  • Work with Service and Breakdown departments to adequately maintain equipment and meet service schedules.
  • Must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.
  • Must be well organized and engaged with the team-members.
  • Maintain a positive attitude with co-workers and supervisor, exercising the speed of trust when issues arise.
  • Disclaimer:
    This Job description is not intended to be a comprehensive list of duties and responsibilities. Duties and responsibilities may change without notice.
  • Preferred

    Qualification:
    • 2-year degree in related field
    • 3-year experience in transportation
    • Demonstrates decision-making ability with little supervision
    • Intermediate user ability for Microsoft Excel
    Qualifications

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or

    Experience:

    Associate Degree or 1-2 years related experience and/or training; or equivalent combination of education and experience.

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