Information Technology Intern

Job Summary

First Quality is seeking an Information Technology Intern for our Tissue site located in Lock Haven, PA.

• Assisting employees with all IT related issues and providing desktop support across a distributed workforce.
• Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end‑user systems.
• Correctly prioritizing and troubleshooting issues reported by users for timely resolution, escalating to management/outside vendors when required.
• Maintaining inventory for IT related consumables.
• Assisting IT team with research and special projects.
• Create a positive, satisfying customer support experience.
• May be exposed to high noise environments.
• May be exposed to dust during certain tasks.
• May be exposed to heights.

• Working towards a Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Minimum 2.8 GPA.
• Proficiency in Microsoft Office and Windows.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.