Income Maintenance Caseworker - Clinton County Assistance Office

Salary: $53,008.00 - $80,646.00 Annually

Location:

Clinton County, PA

Job Type: Civil Service Permanent Full-Time

Job Number: CS-

Department:
Department of Human Services

Division: HS Clinton CAO Hdq

Opening Date: 08/05/2026

Closing Date: 8/18/2026 11:59 PM Eastern

Job Code: 44720

Position Number:

Union: SEIU Local 668

Bargaining Unit: F4

Pay Group: ST06

Bureau / Division Code:

Bureau / Division:
Office of Income Maintenance/Clinton County Assistance Office

Worksite Address: 300 Bellefonte Avenue

City:
Lock Haven, Pennsylvania

Zip Code: 17745

Contact Name:
Kate Christopher

Contact Email: kachristop

Are you looking for a career where you can guide individuals toward essential support and make a real difference in your community? Join the Clinton County Assistance Office as an Income Maintenance Caseworker and help community members during important moments in their lives. This position gives you the chance to guide individuals through essential programs that support health and financial stability.

You will work in a structured environment where accuracy, compassion, and teamwork are encouraged every day. Your efforts will make a direct and positive impact on families who rely on these services.

Watch this video to see how you can make a difference!

This position focuses on determining eligibility for a variety of assistance programs while supporting customers with clear guidance and timely casework. After attending an 8‑week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. As an Income Maintenance Caseworker, you will perform the following duties:

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions
• Data Entry: Enter information into automated systems and perform manual calculations for case processing
• Case Documentation: Write clear and thorough case comments to record changes and document decisions
• Deadline Management: Complete all assigned work within required time frames and established procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60‑minute lunch. This may change based on operational needs.
• Overtime and travel as operationally necessary
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lock Haven, PA.
  
  The ability to telework is subject to change at any time.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with district offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $53,008.00 (before taxes).
• FREE parking!
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a…