Patient Registration Coordinator; Bilingual

Overview

Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative, is a team player, and helps set a positive mood for patients as they enter the office. This role provides a bridge between the front and back of the office and supports the patient, staff, and doctors in various ways.

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Accident Insurance

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route to the appropriate staff member. Hand out paperwork according to needs and review accuracy when submitted.
• Update patient status in the computer according to established guidelines
• Verify insurance and frequencies when needed
• Assist with attaching payments, sending claims, and checking billable x-rays
• Maintain front office area and lobby
• Perform other duties as assigned

• High school diploma or GED preferred
• Dental experience required

• Customer service skills to provide excellent patient service
• Multi-tasking with ability to prioritize multiple demands
• Effective communication with clinical team, patients, and staff
• Team mindset for patient-focused care
• Positive problem solver with the ability to adapt

Monday–Friday and 1 Saturday a month. Family Smiles Lockhart

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. Employment decisions are based on job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal