Operations Coordinator
Listed on 2026-02-04
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Business
Business Development
Description
Description: Responsible for ensuring effective sales order management for a national chemical distribution business. An operations coordinator will serve as a primary point of contact in the order flow process to provide a consistent, positive experience for customers. Tasks include initial order entry, management of order changes, and coordinating order fulfillment.
Primary Responsibilities- Receive and process customer orders in support of the Sales team
- Send order confirmations with accurate pricing based on customer quotes
- Build strong relationships with customers and maintain consistent communication on order status
- Review, understand, and communicate customer requirements and instructions
- Keep track of regularly updated customer information across various databases
- Act as a liaison between customers and internal departments
- Coordinate with the Logistics team on freight movement
- Coordinate with the Supply team on purchases of raw materials
- Coordinate with Compliance team to ensure that orders conform to standards
- Interest in sales, logistics & supply chain management preferred
- Bachelor’s degree from accredited institution
- 0-2 years of professional experience preferred
- Proficient with technology, including Microsoft Office applications
- Familiarity with Salesforce a plus
- Comfortable with processing large volumes of data
- Intense focus on data accuracy
- Strong communication and organizational skills
- Self-starter with ability to prioritize, multitask, and problem solve
- Remain accessible outside of standard business hours when necessary
Radchem Products, Inc. is a chemical distribution company located in the southwest Chicago suburbs. We relocated to a brand-new office near Naperville, IL in the summer of 2023. We have a tight knit team that continues to hit new milestones – we have a distribution network across North America that cracked an industry top 100 list in 2020 at 97, and placed 47 in 2024.
In 2023 and 2024, we have also been recognized by the Alliance of Chemical Distribution as one of a few outstanding member companies deserving of honorable mention for its Responsible Distribution Excellence Award.
- Medical & dental insurance and vision coverage
- Life insurance and STD/LTD insurance
- Paid vacation, holidays, and personal/sick days
- Heavily discounted membership rates to athletic clubs
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