Material Handler Lead

Overview

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Shift: Mon, Tue, Fri, Sat - 21/hr

Empower Your Future with Our Employee Ownership Program

We are launching an Employee Ownership Program designed to empower, motivate, and reward our dedicated team members. Here’s what you can look forward to:

• Ownership Stake:
  Become a co-owner of the company and contribute to your financial growth and the company’s prosperity.
• Financial Rewards:
  Potential for increased earnings through share appreciation.
• Sense of Belonging: A deeper connection to your work as part of the company’s journey.
• Community and
  
  Collaboration:
  
  A collaborative, supportive work environment.
• Cost:
  It costs nothing to you while employed; shares are given yearly based on salary.

Our Employee Ownership Program is more than a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW.

To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.

• Enter customer orders and scan/index documents as required.
• Schedule the pickups and delivery of customer loads.
• Properly document orders in computer and update customer contact information.
• Maintain communications with customers regarding changes in pickup and delivery schedules and potential service failures.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Assist local dispatcher in updates of Tee Cards.
• Other tasks as assigned by manager.

• Positive telephone personality.
• Capable of being trained to be 'Phone Assertive'.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 -- 2 years of clerical experience.
• Basic transportation / logistics experience.

• High School Diploma or general education diploma (GED) is preferred.

• Must be able to communicate, read, write, and speak English.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

• Ability to solve practical problems and interpret instructions furnished in written, oral, diagram, or schedule form. Ability to determine root cause and corrective action.

• Knowledge of business operating systems, internet software, word processing, and spreadsheet software.

• Must be able to occasionally lift and/or move up to 25 pounds.
• Must be able to activate phone systems using keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly works in an indoor/office environment; sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of 8 hours when required.
• Must be able to work under stressful situations with good cognitive skills and the ability to concentrate on more than one task.
• Must have the ability to read and discern visual images with 20/20 corrected vision.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a licensed physician, with no evidence of controlled substances usage.

• Occasionally exposed to moving mechanical parts, fumes or airborne particles. Noise level ranges from quiet to moderately loud.

This job description provides general information about the Administrative Clerk I position and does not constitute an exhaustive list of duties. Duties and responsibilities are subject to change at any time. Employment is at-will. The Company reserves the right to revise this description and to terminate employment at any time for any reason, with or without cause.

• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick Days
• Long-term Disability Insurance
• Short-term Disability Insurance
• Accidental Insurance
• Critical Illness Insurance
• Disability Insurance