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Delivery Support Agent
Job in
Lockport, Will County, Illinois, 60441, USA
Listed on 2026-02-28
Listing for:
The RoomPlace
Full Time
position Listed on 2026-02-28
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Essential Purpose of Position
Responsible for calling all Roomplace customers when the orders are available in the warehouse or scheduled to be delivered to the warehouse. As part of a team, resolve delivery issues in the best interests of the customer and the Company.
Essential Responsibilities of Position- Scheduling deliveries from the backlog.
- Working the system reports for merchandise availability, calling all customers to coordinate deliveries.
- Receiving and working as part of a team to resolve incoming calls from drivers and customers to resolve delivery difficulties using system tools.
- Working any emails from the Delivery Dept. for oversold merchandise incoming.
- Backup all incoming Customer Loyalty phone calls as needed.
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