Director of Retail Consolidation

Job Purpose

The Director of Retail Consolidation is responsible for overseeing the Consolidation team and all related consolidation activities. This position involves managing the personnel and workload assigned to the Consolidation team as well as the development, testing and implementation of optimization programs. This role is responsible for ensuring optimal order routing to balance service for our customers and profitability for RJW. This role will report to the VP of Retail Operations.

• Accountable for consolidation strategy to ensure that a high level of service, profitability, and growth management are achievable.
• Responsible for ensuring margin expansion occurs through consolidation, while limiting threats to margin contraction in each mode’s routing decisions. Utilize KPIs and reporting to identify additional opportunities for consolidation and adjust process to account for those opportunities.
• Collaborate internally with RJW technical teams to improve the consolidation efficiency and interactive experience while taking into account RJW and retailer operational procedures.
• Take point on new feature testing, relaying feedback, implementation, and adoption.
• Provide clear expectations to the business as consolidation activities change, distribute and effectively communicate change.
• Gather feedback from the business and make adjustment to consolidation or operational strategy.
• Participate in discussions with technical team members to represent the consolidation program and team.
• Provide feedback, insight and offer solutions when appropriate.
• Monitor transportation market conditions for pricing to ensure routing decisions maximize profitability.
• Collaborate with the carrier teams at RJW to ensure the shipping method and mode align to retailer expectations and process requirements.
• Advise on changes as necessary to meet requirements and adjust to market demand on transportation methods.
• Collaborate with the directors of Account Management and Retailer Management to ensure that the consolidation programs being executed by the team align with customer and retailer expectations.
• Regularly evaluate and adjust programs as necessary to promote optimal consolidation tailored to the retailers' expectations.
• Provide leadership to Consolidation team.
• Collect feedback on consolidation activities, identify areas of strength and improvement, provide guidance and coaching on daily activity and group dynamics.
• Oversee training and implementation of new or ongoing activities.
• Perform annual reviews and regular one-on-ones for direct reports.
• Assist in the process for auditing revenue rates to ensure accuracy.
• Perform any other duties or tasks as assigned.

• Departmental supervisory responsibilities should be handled in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Excellent verbal and written skills.
• Ability to multi-task. Detail oriented.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactory. The requirements listed for this position are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with LTL, TL, Intermodal negotiations, transits, and operations.
• Strong Internet and e-commerce skills.
• Strong Excel and Word skill with knowledge of Access and general database functions.
• Good customer service and problem resolution skills.
• Good time management skills.
• Personnel management experience.

College degree in Logistics or Supply Management or 3+ years of related experience.

• Must be able to communicate, read, write, and speak English.
• Ability to read, analyze, and interpret general business periodicals, professional…