Warehouse Manager

Job Purpose

The Warehouse Manager is responsible for managing the daily operations of the warehouse to include scheduling departmental hours of operation, inbound and outbound loading, overseeing inventory control, managing the maintenance of warehouse equipment and warehouse housekeeping. The manager will assign priorities for all aspects of production, to include labor, documentation/time requirements and customer demands. This position reports to the Director of Warehouse Ops.

• Ensures all local drivers have their freight loaded.
• Processes all paperwork from the previous day and distributes it to proper departments.
• Keeps track of warehouse customers' inventory via computer and physical counts.
• Works with third‑party logistics to ensure customers' needs are met or exceeded.
• Schedules outside carriers to pick up warehouse customer orders as directed by customers.
• Manages warehouse personnel and schedules, ensures proper training of all warehouse employees, and handles employee relation issues.
• Ensures procedures for warehouse customers are properly carried out.
• Retains dock procedures for RJW customers.
• Manages warehouse space and ensures cleanliness at all times.
• Handles billing of all warehouse customers, except for Klockner.
• Provides production/labor planning with supervisors and leads on a daily basis with status updates to ensure labor needs and best practices.
• Performs facility AIB walk‑throughs daily.
• Monitors and maintains daily productivity levels in the department.
• Approves FTEs/temporary time and attendance; monitors attendance and overtime.
• Communicates with warehouse supervisors to ensure labor needs and best practices are being met and outsources temporary labor as needed.
• Maintains positive customer service interaction with internal customers such as HR, customer services, sales, logistics, operations, etc.
• Maintains equipment maintenance weekly.
• Attends all strategic leadership meetings on a weekly basis.
• Tracks KPI monthly.
• Maintains and documents facility updates.
• Generates warehouse reporting.
• Performs performance reviews quarterly, sets team goals and projects forecasting in a timely manner.
• Participates in P&L review.

• Management skills and the ability to manage a staff of employees.
• Hires, trains, coaches, mentors and holds all warehouse staff accountable.
• Ability to lead or support IT modification projects.
• Ability to maintain an organized, neat and orderly operation as it pertains to the warehouse.
• Ensures that all project and client KPIs are met or exceed expectation.
• Requires knowledge of reporting requirements as it pertains to the warehouse.
• Good communication, problem‑resolution and people skills.

• Must be able to communicate, read, write, and speak English.
• Five or more years of Warehouse Management experience.
• Ability to report/track trending and historical data.
• Strong business writing and case‑analysis skills.
• Advanced math and financial skills.
• Experience in Inventory Control and Transportation Warehouse.
• Intermediate Microsoft Office skills (Excel, Access, Visio, PowerPoint), data entry and general computer abilities.
• Experience in warehouse safety and safety training.
• College degree preferred.

• Occasionally lifts and/or moves up to 50 pounds.
• Uses phone systems, keyboards, and buttons.
• Articulates and speaks in front of others.
• Work primarily in an indoor/office environment, seated or using repetitive hand motion.
• Talk, hear, stand and walk frequently.
• Work more than 8 continuous hours when required.
• Work under stressful situations, maintain work accuracy, and concentrate on multiple tasks.
• Read and discern visual images on a variety of media with 20/20 corrected vision.
• Hearing in normal range of 30 dB at 500–2000 Hz.
• Communicate clearly over telephones.
• In sound physical health as determined by a licensed physician.

The employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles. The noise level ranges from quiet to moderately loud.

It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. The Company reserves the right to terminate an associate at any time for any reason, with or without cause.