Ops Training Specialist

Job Description

Andersen is a leading provider of windows and doors, dedicated to customer satisfaction and employee growth.

• Deliver and sustain training initiatives and programs that drive retention, employee engagement and business performance, utilizing hands‑on training, classroom, on‑the‑job, e‑learning and virtual formats.
• Develop documentation and materials to support learning and coach other trainers.
• Support talent pipeline and leadership development programs with a commitment to inclusion.
• Coordinate and track training plans for associates covering safety, quality, compliance and continuous improvement.
• Train and develop training team leads and line trainers.
• Provide onboarding support to new leaders and support functions.
• Develop and report on measurements related to onboarding, retention and development.
• Collaborate with leaders in the creation and reporting of metrics that demonstrate business impact.
• Partner with leaders and support functions to deliver solutions for business problems and strategic impacts, participating in the tiered management system as a business partner and using preferred problem‑solving tools and methodologies.
• Coach and train others across the operation involved in hands‑on training, orientation and onboarding.

• Knowledge and experience with lean, safety and quality manufacturing concepts, processes and workforce training methods.
• Associate’s degree (or equivalent education and/or experience) in manufacturing, training, lean, continuous improvement, industrial safety, HR, or instructional design.
• Minimum of 3 years manufacturing, logistics or industrial experience, including 2 years with training or coaching responsibilities.
• Commitment to a diverse and inclusive workplace.
• Understanding of adult learning, on‑the‑job training and instructional design techniques.
• A customer‑centric approach to work.
• Strong verbal communication and interpersonal skills.
• Strong organizational and project‑management skills.

$62,960.00 - $94,440.00

• 401(k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing* (target of $3,600 per eligible employee, paid quarterly)
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities
• For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

EEOC

EMPLOYER:

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.