Billing Administrator

Schedule: Monday-Friday | 8:00 AM-5:00 PM

(Saturday work required multiple times per month to meet payroll and month-end billing deadlines)

We are seeking a detail-oriented Billing Administrator to support billing, freight documentation, customer service, and driver payroll operations. This position plays a vital role in ensuring invoices are processed accurately, billing deadlines are met, and customers receive timely and professional service. The ideal candidate is organized, dependable, and thrives in a fast-paced transportation environment.

• Process daily freight tags, including date stamping, mark-off, and rating procedures.
• Generate and distribute accurate freight and transportation invoices based on rates, mileage, and services provided.
• Respond to customer billing inquiries and resolve invoice discrepancies professionally and efficiently.
• Balance driver settlement sheets to support payroll processing.
• Maintain accurate billing records, invoices, freight documentation, and supporting files.
• Prepare invoices, freight bills, and transportation tickets for mailing or electronic distribution.
• Email invoices, freight bills, and supporting documentation to customers on a weekly basis.
• Ensure billing activities comply with company policies and transportation regulations.
• Prepare reports related to billing activity, outstanding accounts, and operational deadlines.
• Collaborate with accounting, operations, dispatch, and customer service teams to ensure billing accuracy.
• Assist with month-end closing activities and other administrative duties as assigned.

• High School Diploma or GED preferred.
• 1-3 years of billing or administrative experience, preferably within the transportation, logistics, or freight industry.
• Strong proficiency with Microsoft Office Suite, especially Microsoft Excel.
• Experience using billing, accounting, or transportation management software preferred.
• Excellent organizational skills with strong attention to detail.
• Ability to prioritize multiple tasks and consistently meet deadlines.
• Strong verbal and written communication skills.
• Positive attitude with the ability to work independently and collaboratively in a team environment.
• Excellent customer service and problem-solving abilities.