Customer Service Representative
Job in
Lodi, San Joaquin County, California, 95240, USA
Listed on 2026-08-25
Listing for:
Hedy Holmes Staffing Services
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position: Customer Service Representative
Pay Rate: $19.00-$21.00/hour
Location: Lodi, CA
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Position Summary
We are seeking a professional and detail-oriented Customer Service Representative to join our team. This role is responsible for providing exceptional customer service while supporting daily administrative and clerical operations. The ideal candidate has strong communication skills, enjoys solving problems, and can manage multiple priorities in a fast-paced distribution environment.
Duties and Responsibilities
- Provide outstanding customer service to internal and external customers.
- Respond to customer inquiries via phone, email, and other communication channels.
- Process customer requests accurately and efficiently.
- Maintain customer records, files, and documentation.
- Coordinate with internal departments to resolve customer concerns and ensure timely service.
- Perform a variety of administrative and clerical tasks to support department operations.
- Enter and update information within company computer systems and ERP software.
- Assist with inventory and distribution-related documentation as needed.
- Resolve routine and more complex customer issues while maintaining a high level of professionalism.
- Complete additional administrative duties and special projects as assigned.
Qualifications
- Minimum of 2 years of administrative office experience
, preferably in a distribution or inventory environment. - Proficiency with Microsoft Word and Microsoft Excel
. - Experience with an ERP system, such as JD Edwards
, is preferred. - Excellent verbal and written communication skills.
- Strong attention to detail with a high degree of accuracy.
- Ability to build and maintain positive relationships with customers and coworkers.
- Strong problem-solving and customer service skills.
- Ability to work independently with minimal supervision while managing multiple tasks.
- Proven ability to follow projects through to completion.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×