Physical Client Platform Engineer, Senior

Physical Platform Engineer, Senior

The Digital Employee Experience team is responsible for all engineering aspects of client devices. The Physical Platform Engineer, Senior will report to the Sr Manager of productivity engineering. In this role you will manage all aspects of the MacOS workstations and mobile devices. This includes enrolling new devices, software management and configuration management through the entire lifecycle of the devices.

In this role, you will:

• Manage all MacOS devices using JAMF and Microsoft Endpoint Manager (MEM)/Intune for configurations, software deployments, and OS upgrade/patch management
• Assist growth of the MAC platform so it can be utilized as a standard offering for all employees based on use cases and software requirements
• Enrollment of company owned mobile devices (iOS and Android) into MDM control with Microsoft MEM/Intune
• Assist application teams to enable new mobile applications to our devices with proper security and SSO enablement using MEM/Intune using conditional access and Azure application controls
• Provide third-level support for macOS and mobile platforms to maintain the overall health of the environment.
• Carry out operational, strategic activities, and change management of all impact and risk levels.
• Engage in Incident Response, Audit, and Disaster Recovery practices. Directs remediation work as required internally.
• Participate and represent messaging services within the organization at architectural, design, engineering engagements, and project efforts.
• Define, publish, and maintain physical client platform standards, and operational documentation. Maintain awareness of current direction and changes in related technologies.

Your Knowledge and

Experience:

• Requires a bachelors degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires 5+ years hands-on working with JAMF managing MacOS workstations
• Requires 5+ years hands-on administration experience with Microsoft MEM/Intune supporting mobile devices MDM and conditional access policies
• Requires 5+ years experience troubleshooting system and network resources for root cause and problem identification
• Knowledge of MAC OSX, VMWare Workstation, VMWare vSphere, Bomgar, MBAM, AppV, Thin App, among other related and supportive technologies
• Proficient knowledge of authentication mechanisms, and common service protocols such as LDAP, Kerberos, SIP, SMTP, and others
• Proficiency and demonstrated knowledge of client services and common service protocols such as VPN, RDP, SMB, DNS, DHCP, HTTP, SSL and others

Hybrid

This role requires employees to be in - office based on our hybrid workplace model, balancing purposeful in - person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors. Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of…