Front Desk Associate

Overview

As Front Desk Associate you will play a key part in creating a great place to work – and workout – for both your team and members. Empowered as a Mood Lifter, you will greet each of our members with ear-to-ear smiles, over-the-top enthusiasm and pretty much know everyone in the club by name. You will consistently go above and beyond to ensure high-quality service delivery.

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Sign members up for startup sessions with Blink Personal Trainers
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with professionalism and a sense of urgency
• Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
• Maintain regular and punctual attendance

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver
• Passion for fitness

• Career Advancement opportunities
• Complimentary gym membership
• Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
• 401(k) Retirement savings plan
• Fun working environment!
• Pay Transparency: $15.49/hr

The Pure Gym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We re thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering.

Our mission to inspire healthier nations has made us the UK s favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.