Staff Assistant II

Staff Assistant II

Requisition :

# of Openings: 1

Location: US-UT-South Jordan

Category: Extension

Position Type: Benefited Full-Time

Job Classification: Non-Exempt

College: Extension

Department: Bastian Agriculture Center

The Staff Assistant II provides administrative and operational support for the department and serves as a primary point of contact for patrons, visitors, and clients. Incumbents in the Staff Assistant II position perform a variety of administrative support and customer service duties requiring knowledge of departmental operations, administrative systems, and software platforms. This position supports multiple staff members and assists with day-to-day office and operational functions.

Typical Functions

• Serves as the primary on-site, in-person contact for patrons, visitors, and clients by providing information, answering questions, and assisting with requests.
• Performs office duties including answering phones, directing calls to appropriate parties, responding to emails, data entry, filing, appointment coordination, and other general administrative duties as assigned.
• Provides administrative support to departmental staff through various operational and special projects, including but not limited to purchasing support, inventory management, record keeping, reporting, and data tracking.
• Coordinates and manages operational software platforms and tools including Paciolan, Clover, Pay Pal, Jotform, Canva, and other department systems as needed.
• Assists with payment processing, registrations, customer transactions, and reconciliation support through approved departmental systems.
• Creates, updates, and maintains forms, templates, communications, graphics, and other digital materials to support departmental operations and programs.
• Assists with maintaining organized records, databases, files, and documentation to ensure operational accuracy and efficiency.
• Coordinates communication between staff, patrons, vendors, and external partners regarding departmental operations and services.
• Maintains office and operational supplies and assists with purchasing and inventory tracking.
• May assist with website updates, marketing materials, event support, and departmental outreach efforts.
• Performs miscellaneous job-related duties as assigned.

Minimum Qualifications

• Two years of experience in an office setting or an associate degree is required; or an equivalent combination of education and experience.

Preferred Qualifications

• Experience working in a customer service or public-facing environment.
• Experience with platforms such as Paciolan, Clover, Pay Pal, Jotform, and Canva.
• Experience with administrative support, purchasing, inventory management, or event operations.
• Familiarity with university or organizational administrative processes.

Knowledge, Skills, and Abilities

• Skilled with computers and related software programs.
• Skilled with basic office equipment, including printers, copiers, and telephone systems.
• Good organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to provide excellent customer service in a fast-paced, public-facing environment.
• Ability to handle sensitive and confidential business data and personal information.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of administrative and office support procedures.
• Ability to learn and manage multiple operational software systems and platforms.
• Attention to detail and accuracy in record keeping and data management.

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"

Document size may not exceed 10 MB.

$45,000

Work is primarily performed in an office and customer-facing environment. May require occasional evening or weekend work depending on departmental operations and events. May involve standing for extended periods and lifting light materials or supplies.

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination, Distance Education Rm. 401,
Title IX Coordinator Matthew Pinner, titleix, Distance Education Rm. 404,
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit (Use the "Apply for this Job" box below). or contact:
U.S. Department of Education, Office of Assistant Secretary for…