Shipping & Receiving - 1st Shift

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and worldwide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments.

Assists with daily activities of the shipping department regarding materials movement or handling, receiving, loading, unloading, transporting, stacking, order filling, and shipping printed product. Performs manual and clerical duties related to the preparation and shipment of customer samples and finished product mailed primarily through Fed Ex, UPS, USPS, and other carriers. Ensures product is produced and prepared according to customer specifications and service level agreements.

• Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment, and finished products shipped via freight or third‑party LTL carriers.
• Checks goods against shipping documents and authorizations, packs goods for shipment according to specifications, prepares bills of lading, posts weight and shipping charges, and attaches shipping instructions to boxes.
• Receives materials: unloads trucks, checks against bills of lading, packing slips, and other documents, identifies quantities, and maintains records of goods received.
• Performs routine, varied duties in support of manufacturing areas in accordance with standard procedures.
• Maintains necessary files and documentation.
• Utilizes small hand tools and operates material‑handling equipment including forklifts, skids, pallet handlers, hand trucks, etc., to stage materials and load trucks.
• May perform load‑planning activities for outbound trucks to meet customer delivery requirements and cost parameters.
• Applies knowledge of department policies and procedures to resolve customer and operational concerns or issues as needed.
• Communicates effectively with customers, suppliers, customer service, and production.
• Builds and maintains positive relationships within each service area/department; coordinates and utilizes resources to ensure all products are handled, stored, and shipped according to established guidelines at the lowest possible cost.
• Works closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies.
• Assists management with departmental activities, training, safety, and special projects.
• Ensures compliance with all safety regulations, quality standards, policies, and procedures.
• Reports any problems, potential problems, or hazardous situations to management.
• Inspects products and/or shipments to verify conformance to specifications.
• When necessary, attends production meetings and/or confers with other departments to coordinate shipping/receiving activities.
• May provide oversight of junior‑level staff or review/audit work for accuracy.
• Maintains a clean and organized work area and secures receiving/shipping dock doors.
• Ensures the “Quality Policy and Objectives” are understood and achieved.
• May drive a delivery van to transport materials or products in the local area, maintaining a safe vehicle and complying with all government regulatory laws.
• Trains and supports new and existing team members.

• HS diploma or GED preferred.
• Minimum of 3 years of experience in administrative/operational support in shipping or manufacturing operations.
• Consistently applies applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• Strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems, and applicable reporting systems such as spreadsheets, databases, and other receipt and usage systems.
• Very good knowledge of technology, including computers and software programs.
• Excellent…