Program Coordinator III

Overview

The Jon M. Huntsman School of Business is seeking applications for a Program Coordinator III to provide leadership, oversight, and strategic support for its Master of Business Administration (MBA) programs, including face-to-face, broadcast (Zoom), and online formats. The working title of this position is MBA Associate Director.

The MBA program is an interdepartmental business graduate degree built on a foundation of leadership, value, and flexibility for working professionals. The program is one of the largest graduate programs at Utah State University (200+ students year-round) and is committed to delivering an exceptional experience for students, faculty, and stakeholders.

This position plays a key role in managing program operations, program development, and ensuring the continued success and growth of the MBA programs. The work environment is dynamic, collaborative, and engaging, offering opportunities to contribute ideas, improve processes, and work closely with colleagues who value teamwork and innovation.

The office culture emphasizes outstanding customer service, respectful professionalism, and continuous improvement in all aspects of daily operations. This position reports to the MBA Director.

Marketing, Recruiting, Communication, and Outreach – 30%

• Provide leadership and support throughout the full student lifecycle, including prospective student inquiries, transfer credit evaluation, application review, interviews, admissions decisions, orientation, academic advising, course selection, academic standing, program completion, and graduation. Support the MBA program’s continuous carousel model, in which students are admitted each semester and graduate each semester.
• Develop and execute strategic marketing and recruitment plans aligned with enrollment goals and program budgets. Collaborate with the MBA Director and Program Coordinators to create and implement targeted marketing and recruitment initiatives for the various MBA programs.
• Lead recruitment efforts for all MBA program offerings with a focus on attracting high-quality students from a wide variety of disciplines.
• Serve as an ambassador for the Jon M. Huntsman School of Business and Utah State University at recruiting events, information sessions, open houses, MBA events, and professional organization events.
• Foster positive relationships and create meaningful opportunities to strengthen the Huntsman School’s engagement, reputation, and goodwill with students, alums, and external stakeholders.

Program Development – 30%

• In collaboration with the MBA Director, develop and implement strategic plans for the MBA programs. Assess current and future program needs, including curriculum topics, instructor assignments, learning objectives, instructional methods, and program locations.
• Facilitate clear, timely, and effective communication among the MBA Director, MBA Office Staff, Graduate School, Statewide Campuses, Graduate Admissions, Program Faculty, Academic Departments, Associate Deans, and the Dean’s Office.
• Work collaboratively to ensure daily operations, initiatives, and decision-making align with the strategic goals and long‑term vision of the Huntsman School of Business and the MBA program.

Program Management and Delivery – 30%

• Provide strategic leadership and operational oversight for all aspects of the MBA programs (face‑to‑face, broadcast (Zoom), and online formats), including recruitment, admissions, enrollment, student advising, program delivery, and graduation processes, to ensure a high‑quality and student‑centered learning experience.
• Develop and implement innovative systems, processes, and best practices that enhance operational efficiency, strengthen program effectiveness, and improve services across all MBA program formats.
• Coordinate and manage MBA course scheduling in collaboration with the MBA Director and the Huntsman department heads to secure qualified instructors and optimize resource allocation, program quality, and student satisfaction.
• Partner with the MBA Director and Program Coordinators to support the execution of program assessment initiatives and accreditation requirements, ensuring…