Syntax Analyst

Job Description
SYNTAX ANALYST
Department:
Synergy
Location:
Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $14.50

Syntax Specialists work directly with property managers to audit utility accounts to identify which accounts qualify for sales tax exemptions. Syntax Specialists also work with utility providers and various state departments of revenue to reclassify the utility accounts to make them sales tax exempt and recover a refund for the previously charged sales tax. Come be part of a unified team dedicated to client satisfaction and creating a positive culture!

• Audit bills for sales tax
• Prepare necessary documentation and forms, and obtain signatures from the client
• Submit necessary forms to utility providers to reclassify utility accounts as tax‑exempt
• Recover a potential refund from the utility provider or the state department of revenue
• Manage a pipeline of multiple clients
• 30-35% of the day is spent on the phone

• Clear and professional written and verbal communication
• Able to quickly learn and adapt to new computer software
• Self‑motivated to independently produce quality work
• Able to exceed expectations for our clients
• Manage and prioritize workload to meet deadlines

Education & Experience

• High School Diploma or equivalent

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and record‑keeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest.

Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.