Intermediate Software Implementation Specialist

Intermediate Software Implementation Specialist

Apply for the Intermediate Software Implementation Specialist role at Journal Technologies
.

At Journal Technologies, we believe our technology can be a force for good in the world, ensuring the proper and efficient functioning of foundational aspects of society – the courts and justice system. We create and implement enterprise software that supports the administration of justice in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.

Headquartered in Los Angeles, with major offices in Logan, Utah;
Melbourne, Australia; and Victoria, Canada, we also have a growing number of remote staff across North America and the world.

• Configure case management software using the built‑in administrative user interface, including forms, searches, and workflow.
• Create business rules within the software using Groovy and Velocity.
• Gather specifications for and review data conversion.
• Actively work on document/report specification gathering, development, and review.
• Conduct onsite administrative and user training and go‑live assistance.
• Maintain Java fluency and knowledge of Windows Server‑based environments and networks.
• Interface with REST and SOAP APIs.

• Bachelor’s degree or equivalent work experience and knowledge of project management principles.
• 3+ years of professional, full‑time experience querying relational databases, preferably TSQL or PL/SQL.
• Proven experience as an Implementation Specialist, preferably in a similar environment.
• Proven ability to maintain focus and work effectively with multiple demands.
• Knowledgeable on Microsoft SQL/Oracle databases, and report software such as Jasper or Crystal Reports, Microsoft SQL Reporting Services, Java, Groovy, and Velocity.
• Demonstrated learning agility and critical thinking skills.
• Strong client relationship skills and teamwork abilities.
• Ability to recognize basic procedural issues and appropriately escalating them.
• Proficiency in the latest web technologies and working knowledge of various operating systems.
• Excellent analytical, time‑management, and interpersonal skills.
• Affinity for multitasking with precision.
• Ability to travel to client sites.

• Excellent customer service orientation.
• Industry knowledge in legal technology.

Must be located in Logan, UT, or able to work in the office. The above statements describe the general nature and level of work being performed in this job function. Additional responsibilities may be assigned.

At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.

Pay range: $75,000 – $85,000 USD per year (JTI Logan, USA).

• Competitive compensation based on skills, experience, and years of service.
• Quality medical, dental, and vision coverage.
• Competitive paid time off and paid holiday time.
• 401(k) retirement (US) and GRRSP (CDN) programs.
• Annual professional development funds – $1,500 USD per employee.
• Book subscriptions with an extensive library in each office for personal and professional growth.
• Flexible working hours coordinated with supervisor.
• Ability to work remotely or in the office.
• Personal meetings with direct managers every 4–6 weeks to discuss career growth and advancement.
• Travel opportunities between Journal Technology offices and with clients.
• We provide technology that matters in the world, and we’re a stable employer comprised of quality people with a commitment to investing in our people.

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