Digital Accessibility Coordinator; Program Coordinator

Overview

The Digital Accessibility Coordinator (Program Coordinator I) supports the Digital Accessibility Officer by coordinating digital accessibility efforts across the university. This role assists with implementing accessibility best practices across a variety of platforms, including university video services, social media, learning management systems, and web content management systems. Through collaboration with faculty and staff, the Digital Accessibility Coordinator helps advance accessible digital content and supports institutional compliance with accessibility standards.

• Digital Accessibility Review and Remediation Support - 40%
  • Review and audit digital content (websites, documents, videos, and other media) for accessibility using a combination of automated tools and manual evaluation techniques.
  • Support remediation efforts by assisting with or advising on fixes for identified accessibility issues.
  • Apply accessibility standards and best practices across university platforms in collaboration with faculty, staff, and other partners.
• Consultation, Outreach, and Training - 25%
  • Provide consultation and support to faculty and staff on digital accessibility questions and best practices.
  • Assist with outreach and training efforts to promote awareness of accessibility standards, resources, and best practices among faculty, staff, and student employees.
• Compliance Support, Documentation, and Reporting - 20%
  • Support institutional compliance with accessibility policies and standards such as the Electronic and Information Technology Accessibility Policy, the Electronic and Information Technology (EIT) Accessibility Standards, and the USU Video and Audio Accessibility Standard.
  • Assist in developing and maintaining documentation, workflows, and guidance related to digital accessibility processes.
  • Aid in creating and maintaining reports related to digital accessibility efforts, including tracking captioning usage and expenditures.
  • Collaborate with vendors and system administrators to support accessible digital platforms.
• Content Inventory - 10%
  • Help identify, catalog, and update inventories of digital content, including documenting the departments or staff responsible for that content.
  • Maintain and update materials on the department website.
• Special Projects - 5%
  • Assist with other special projects and responsibilities as assigned.

Minimum Qualifications:

• Associate degree plus two years of related work experience; or a bachelor's degree in a related field; or an equivalent combination of education plus experience is required. Relevant fields may include Special Education, Technical Communication, Information Technology, Computer Science, etc.

Preferred Qualifications:

• Experience with digital accessibility tools like screen readers, accessibility checkers, and captioning software.
• Commitment to professional development in keeping up to date with new accessibility technologies, standards, and regulations.
• Experience working in higher education or a large, complex organization.
• Familiarity with HTML.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively and professionally with faculty, staff, and campus partners across a variety of roles and technical backgrounds.
• Ability to work independently while also collaborating as a member of a professional team.
• Ability to establish and maintain strong working relationships across diverse campus constituencies.
• Strong organizational and time-management skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Ability to problem-solve and apply critical thinking skills to accessibility-related challenges.
• Ability to quickly learn, adapt to, and troubleshoot new technologies and digital platforms.
• Ability to gain proficiency in multiple tools, systems, and content types while supporting a variety of projects.
• Ability to learn and apply basic HTML and other technical concepts as needed.
• Evidence of good interpersonal, written, and verbal communication skills.
• Strong project management and organizational skills.
• Knowledge of digital accessibility standards and guidelines (e.g., WCAG, Section 508, ADA).

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
• Cover letter to be typed/pasted at the end of your application

Document size may not exceed 10 MB.

Advertised Salary:
Minimum $46,100, commensurate with experience, plus excellent benefits

ADA:
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:
Utah State University is Utah's premier land-grant, public service university. For more information, view the university website and related policies. Updated 12/2025.

Notice of Non-discrimination:
Utah State University does not…