Assistant Store Director-Cache Valley

Position Summary:

Lee’s Marketplace Assistant Store Directors are responsible for assisting with the overall operation and success of the store, including implementing company policies, budgets, and operating procedures alongside the Store Director. The Assistant Store Director supports the Store Director in overseeing daily grocery store operations, ensuring exceptional customer service, efficient inventory management, adherence to company policies, and strong leadership across all departments.

By applying for this position, you acknowledge that you may be considered for Assistant Store Director opportunities at any of our Cache Valley Lee’s Marketplace locations should business needs require.

• Assist the Store Director in managing daily store operations, including sales, inventory management, and staff supervision.
• Promote a customer-focused environment by ensuring staff provide exceptional service and addressing customer inquiries and concerns effectively.
• Analyze sales data and implement strategies to achieve sales goals, improve product placement, and enhance merchandising efforts.
• Monitor inventory levels, assist with ordering, and ensure proper stocking of products to minimize waste and optimize sales.
• Assist in managing budgets, controlling expenses, and analyzing financial reports to identify areas for improvement.
• Learn about, and educate customers about, Lee’s Marketplace products and services.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintain effective control of store inventories in line with established budgets and guidelines. Maintain control of waste and pilferage through coaching and discipline procedures as necessary.
• Coach Department Managers on establishing and maintaining the appropriate work schedules and labor percentages for each department.
• Other responsibilities as needed.

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Address customer complaints and inquiries in a professional manner, resolving issues promptly.
• Promote and exemplify a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and resolving matters accurately.
• Prepares and processes the guest’s requests promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the Lee’s Way - doing what’s best for our guests, our team, and our company.
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

• Foster relationships with local vendors and community organizations to enhance store presence and customer loyalty.
• Participate in community events and promotions to drive traffic to the store.

• Stock shelves and maintain displays according to store standards. Oversee product placement and merchandising efforts to enhance the shopping experience.
• Ensure product freshness by watching for, and teaching team members to watch for, quality in production, rotating stock and checking expiration dates.
• Assist in unloading deliveries and organizing stock rooms as needed.
• Package and label products using a computer program.
• Analyze sales data to identify trends and develop strategies to improve performance and achieve sales goals.
• Monitor inventory levels, manage ordering processes, and minimize shrinkage.
• Assist in conducting regular inventory audits to ensure accuracy and availability of products.

• Maintain a clean and organized work area.
• Follow and implement all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations, including maintain a valid food handlers permit.
• Maintains full knowledge of all company safety and accident prevention policies. Ensure safety of all team members through proper training and follow-up of safety…