Inside Sales Representative

Inside Sales Representative

We are seeking an experienced sales individual to join our Inside Sales team. In this integral role you will establish and improve customer relationships, process quotes and orders for customers, build rapport with customers, and record information for product delivery.

• Communicate with customers by phone or in person to receive orders for products.
• Solicit sales of new or additional products.
• Practice good interpersonal relations and telephone etiquette as a representative of the company.
• Liaise between the customer and Codale departments including credit purchasing, warehouse, outside sales and management.
• Determine make, type, and quality of merchandise desired by being familiar with products sold in the department.
• Identify and use appropriate company and/or customer pricing systems.
• Make phone calls to regular and prospective customers to solicit orders.
• Describe or demonstrate product, using samples or catalog, and emphasize sellable features.
• Compile lists of prospective customers for use as sales leads.
• Provide oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
• Prepare cash or charge sales tickets with required identification and information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner.
• Estimate date of delivery to customer based on knowledge of company delivery schedules.
• Purchase materials following approved purchasing procedures.
• Review complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Prepare correspondence and reports necessary for business transactions.
• Follow up on all quotations to attempt to convert them to orders or prepare for future quotations.
• Handle difficulties with customers with diplomacy and seek assistance when needed.
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Other responsibilities may be assigned.

• Intermediate product and application knowledge essential.
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Strong interpersonal skills with a focus on an excellent customer experience.
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relationship Management Tools (CRM).

Monday‑Friday — 8:00 am‑5:00 pm

Logan, UT

401(k) Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long‑term and Short‑term Disability, Life Insurance and a Definitive Career Path.

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and its family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or email

Applicants and employees are protected under Federal law from discrimination. To learn more, see relevant resources.

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, see relevant resources.