Outbound Sales Agent

We’re thrilled that you are interested in joining us here at the Amynta Group! At the Amynta Group, we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting‑edge products that will help them in every aspect of their lives.

We are currently seeking a motivated individual to join our team as a UTS Outbound Sales Associate. As a UTS Outbound Sales Associate with Amynta Group you will be responsible for contacting existing customers who have purchased or are eligible to purchase a Universal Technical Services extended service plan. UTS Associates make outbound phone calls to customers who are eligible to purchase a new service plan or renew an existing service plan.

• Make outbound phone calls to customers who are eligible to purchase a new service plan or renew an existing service plan.
• Work full‑time, either on‑site or remotely if eligible, to provide a positive customer experience by performing high maximum outbound call volumes and sales.
• Qualify customers for extensive service plan sales and upsell commissions.
• Provide customers with awareness of available services that add value.
• Listen attentively to customer needs and concerns and provide clear resolution.
• Meet customer expectations to provide education and offers for first contact resolution.
• Develop extensive knowledge of Amynta Group product lines, service plans, and iFit subscriptions.
• Confirm customer understanding of the services and policies purchased.
• Prepare accurate and completed work and ensure updates and discussions are saved to customer profiles.
• Communicate effectively with individuals/teams within the program to ensure high quality and timely expedition of customer orders.
• Contribute ideas on ways to resolve problems to better serve the customer and/or improve sales.
• Envision product scenarios to propose extended service plans effectively.
• Solve problems that may require conceptual thinking.
• Review orders and make appropriate corrections.
• Review, evaluate and report to management for special assignments.
• Participate in training for software, mechanical, and electrical issues.
• Maintain working knowledge of web‑based computer systems.
• Perform other duties as assigned.

• High school diploma or GED.
• Minimum of 2–3 years of sales experience (Call Center Sales, Outbound Sales, Chat Sales, Door to Door Sales, Corporate Sales, etc.).
• Demonstrated ability to achieve sales goals.
• Proficient computer and technical skills.
• Strong written and verbal communication skills.
• Excellent attendance and performance record.
• Knowledge of insurance products preferred.
• Flexible schedule; full time employment 5 days per week.
• Eligible to work remotely for individuals with proven sales experience.

Highly competitive compensation. Full benefits package:
Medical, HSA, FSA, Dental, Vision and Life insurance; 401(k) with company match; PTO policy that ensures you can find a happy work‑to‑life balance; collaborative workspace and environment.

This is a full‑time position. Employment is at‑will.

We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, Veteran status or any other characteristic protected by law. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment to remove barriers a candidate may face during recruitment.