Outbound Sales Agent

We’re thrilled that you are interested in joining us here at the Amynta Group!

At Amynta/UTS we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers cutting-edge products that will help them in every aspect of their lives. We are currently seeking a motivated individual to join our team as a UTS Outbound Sales Associate.  As a UTS Outbound Sales Associate with Amynta you will be responsible for contacting existing customers who have purchased or are eligible to purchase a Universal Technical Services extended service plan.

UTS Associates make outbound phone calls to customers who are eligible to purchase a new service plan or renew an existing service plan. This position requires critical and innovative thinking to best assist our customers.
* ** Work Full Time in the office to provide a positive customer experience by performing high maximum Outbound call volumes and sales.**
* ** This position qualifies for extensive service plan sales and upsell commissions.**
* ** Provide a customer awareness to available services which add value to consumers.**
* ** Listen attentively to the customer needs and concerns; provide a clear resolution.**
* ** Meet customer expectations to provide education and offers for first contact resolution.**
* ** Develop an extensive knowledge of Nordic Track and Pro-Form product lines, service plans, and iFit subscriptions.**
* ** Confirm customer understanding of the services and policies purchased**
* ** Prepare accurate and completed work; ensure updates and discussions are saved to customer profiles.**
* ** Communicate effectively with individuals/teams within the program to ensure high quality and timely expedition of customer orders.**
* ** Contribute ideas on ways to resolve problems to better serve the customer and/or improve sales.**
* ** Ability to envision product scenarios to effectively propose extended service plans.**
* ** Solve problems that are sometimes unusual and may require reliance on conceptual thinking.**
* ** Review orders and make appropriate corrections.**
* ** Review, evaluate and report to management for special assignments.**
* ** Participate in training for Software, Mechanical, and Electrical issues.**
* ** Have a working knowledge of web-based computer systems.**
* ** Other duties as assigned.
******** DESIRED QUALIFICATIONS, EDUCATION, and/or EXPERIENCE
**** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
* ** Minimum of a High School diploma or GED**
* ** Minimum of 2-3 years of sales experience, Call Center Sales, Outbound Sales, Chat Sales, Door to Door Sales, Corporate Sales, etc**
* ** Demonstrated ability to achieve sales goals**
* ** Proficient computer and technical skills**
* ** This position is eligible to work remote for individuals with proven sales**
* ** Strong written and verbal communication skills**
* ** Excellent Attendance and Performance References**
* ** Knowledge of ICON’s products preferred**
* ** Flexible schedule**
* ** Full time employment 5 days per week
**** COMPENSATION AND BENEFITS**
* ** Working in beautiful Cache Valley with access to an exceptional outdoor lifestyle, a university campus nearby, and the chance to test the fitness products we create.**
* ** Highly competitive compensation.**
* ** Full benefits package (Medical, HSA, FSA, Dental, Vision and Life insurance)**
* ** 401(k) with company match.**
* ** A PTO policy that ensures you…