Assistant General Manager - Courtyard Loma Linda

Courtyard Loma Linda is currently seeking an Assistant General Manager which will embody the Hotels’ leadership culture—supporting the team with integrity, fostering accountability, and ensuring every guest interaction reflects our Wings of Excellence values. You are the co‑pilot in our mission to Soar to Success.

This leader supports the General Manager in all aspects of Hotel & Bistro operations, including guest services, housekeeping, F&B, maintenance, and sales. This role provides leadership, coordination, and accountability across departments to ensure operational excellence and guest satisfaction consistent with the Hotels’ standards.

• Support the General Manager in daily operations and management decisions.
• Oversee front desk, housekeeping, and maintenance operations to ensure smooth coordination.
• Manage Bistro F&B Operations with Kitchen Supervisor.
• Assist in enforcing hotel policies, procedures, and brand standards.
• Participate in property inspections and ensure brand compliance.

• Provide leadership, coaching, and accountability for department supervisors and team members.
• Support hiring, onboarding, and ongoing training programs to develop high‑performing teams.
• Foster a culture of ownership, collaboration, and professionalism.

• Ensure service recovery procedures are followed to maintain high guest satisfaction.
• Assist in budget management, cost control, and financial reporting.
• Analyze operational performance metrics to identify opportunities for improvement.

• Flexible schedule required, including nights, weekends, and holidays.
• Will support company standards and Hotel culture.
• Professional appearance and compliance with the Hotels grooming standards required.

• Bachelor’s degree in hospitality management or related field preferred.
• Minimum 3 years of progressive hotel leadership experience required.
• Recent experience with multiple hotel departments: front office, housekeeping, F&B.
• Previous cooking skills highly preferred.
• Strong analytical, leadership, and interpersonal communication skills.
• Proficiency with Microsoft Office and hotel management systems.

Sound Interesting? Apply Today!