Administrative Assistant

Benefits:

• Positive Office Culture
• 401(k) matching
• Flexible schedule
• Opportunity for advancement
• Training & development

Are you friendly, organized, and enjoy helping people? Are you looking for a flexible part‑time position where you can gain valuable office and customer service experience while exploring a potential career in insurance?

Hieu Tran – COUNTRY Financial in Lombard, IL is looking for an Administrative Assistant to join our office. This is an excellent opportunity for someone who enjoys working with people, learning new skills, and being part of a professional, customer‑focused office.

As an Administrative Assistant, you'll help with basic office responsibilities and provide friendly support to our customers.

• Answering phones and assisting customers with basic questions.
• Greeting and helping customers in the office.
• Responding to customer requests and directing questions to the appropriate team member.
• Assisting with routine administrative and insurance office tasks.
• Helping organize and maintain customer records and documents.
• Scheduling appointments and assisting with follow‑up communications.
• Supporting the agency team with day‑to‑day office needs.
• Learning about insurance products and agency processes.
• Providing a professional, friendly experience to every customer.

The ideal candidate is:

• Friendly, professional, and comfortable working with people.
• Dependable, organized, and detail‑oriented.
• A strong communicator and active listener.
• Comfortable answering phones and interacting with customers.
• Willing to learn new computer systems and office technology.
• Able to work independently while being a positive team player.
• Eager to learn and take on new responsibilities.
• Previous office, administrative, retail, hospitality, or customer service experience is a plus, but not required.
• Bilingual Vietnamese is a big bonus!

• Part‑time position with a flexible schedule.
• No insurance experience required.
• No insurance license required for this role.
• Gain valuable experience in a professional insurance office.
• Learn about the insurance industry and customer service.
• Supportive team environment with opportunities to learn and grow.
• Potential to transition into a full‑time position in the future if desired.
• Opportunity to pursue an insurance license and grow into a licensed role if you're interested in building a career in insurance.

If you're dependable, personable, and ready to learn, we'd love to meet you!