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Global Complaints Investigation Lead – Pharma

Job in Lombard, DuPage County, Illinois, 60148, USA
Listing for: BioFire Diagnostics
Full Time position
Listed on 2026-08-04
Job specializations:
  • Business
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 81400 - 116300 USD Yearly USD 81400.00 116300.00 YEAR
Job Description & How to Apply Below

Bio Fire Diagnostics is seeking a Complaints Investigator to lead investigations related to Culture Media and Accellix products. This role is essential in ensuring customer satisfaction and supporting bioMérieux’s commercial success through effective complaint management.

The ideal candidate will have a Bachelor's degree in Microbiology or related fields, along with 5 years of relevant experience. Responsibilities include conducting investigations and complaint analyses, ensuring regulatory compliance, and collaborating cross-functionally to resolve customer issues.

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